We have very competitive rates with FedEx due to the volume of orders we ship through the platform. Rates vary based on:
- The number of items in the order
- The weight of the items in the order
- The distance between the shipping warehouse and the customer’s home
A "zone" is a geographic classification used by FedEx that correlates to the distance between the origin FedEx hub and destination ZIP Code of a shipment. Zones range from 2-8. Shipping to a higher zone means you're shipping farther from one of our warehouses and you will be charged a higher rate. We are working on adding additional warehouses to maximize the number of orders falling into the 2-3 shipping zones, thus minimizing your shipping costs.
Each zip code is assigned to a primary warehouse (NJ or NV) based on its optimal cost reductions with FedEx. If for some reason your order is shipped from a warehouse other than your primary one, like if it was out of stock in your primary warehouse, you will still be charged the primary warehouse rate and not the sub-optimal rate.
Many e-commerce retailers charge their customers for Shipping & Handling if they do not meet a minimum basket size (usually these minimums end in “$9” or “$5”- e.g. $39, $49, $59.95). The reason for this is that shipping rates do not vary to the same degree margin on orders do based on the basket size. This means that smaller baskets can often be unprofitable for the retailer to ship. Read more about how you can make money here.
For orders placed via Special Order, a default shipping cost line of $5.95 will be added to your customer’s basket. You can choose whether to charge this or not via the discount field at checkout.
For orders placed via your e-commerce platform, you will have full control over what you want to charge for shipping, along with any minimum thresholds.