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Endless Aisles Customer Experience Team

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Latest activity by Endless Aisles Customer Experience Team
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    Endless Aisles Customer Experience Team created an article,

    Product Updates 6/25/20

    Hello, and we at Endless Aisles hope you are staying safe and healthy! Here is a rundown of the Product Updates in the Endless Aisles catalog in recent weeks. A large conversion of Natural Balance ...

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    Endless Aisles Customer Experience Team created an article,

    Product Updates 52120

    In our first product update since this crisis began, we have several updates to summarize. There have been several discontinuations of SKUs, including outdated SKUs for Natural Planet, Nutro, Kong ...

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    Endless Aisles Customer Experience Team created an article,

    Keeping the Endless Aisles Community Healthy & Safe in the Midst of COVID-19

    Keeping the Endless Aisles Community Healthy & Safe As the COVID-19 situation continues to evolve, we want to share an update on how Endless Aisles is responding. We are taking the necessary precau...

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    Endless Aisles Customer Experience Team created an article,

    Product Updates 31220

    Updates for Endless Aisles include several discontinuation of UPC's, including several of Royal Canin Veterinary Diet Multifunction Urinary line for both canines and felines. Remember, these produc...

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    Endless Aisles Customer Experience Team created an article,

    Product Updates 21920

    Updates for Endless Aisles include several UPC's of Zignature's Dry Dog Foods, which are undergoing image updates. Additionally, several ACANA Wholesome Grains products are receiving image updates ...

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    Endless Aisles Customer Experience Team created an article,

    How do I change the prices in Special Ordering?

    Changing your retail prices with the Special Ordering tool is a simple and easy process. You can do it all from one central interface! Continue reading this article to learn how to use Price Contro...

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    Endless Aisles Customer Experience Team created an article,

    How can I tell if I am violating MAP?

    Retailers can now see all products in their catalog that are violating a MAP policy, all in once place. Another click of a button will allow retailers to update all MAP violations to the standard M...

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    Endless Aisles Customer Experience Team created an article,

    What happens when there is a conversion?

    We all know what a headache a conversion can be for a retailer. Between communicating the change to your customers, updating prices, or digging through Excel files and updating marketing materials,...

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    Endless Aisles Customer Experience Team created an article,

    Where can we access our customer's data?

    You may access your customer’s information after they place an order by clicking on the ‘Orders’ tab to the left of your portal. In this section, there will be an entire history of your transaction...

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    Endless Aisles Customer Experience Team created an article,

    What happens when a product is out of stock?

    Being out of stock is a challenge any retailer or distributor faces every once and a while. Luckily, we have a team of merchandisers and purchasers who are working full-time to ensure that these ca...