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Alexander Gray

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  • Orijen Freeze Dried Hard Conversion

    The brand Orijen recently had a hard conversion with their freeze dried products. This means old products were discontinued, and replacement products were added with new UPC and SKU #'s.  To find t...

  • How do I create a replacement order?

    If there was an issue with your customer's order, and now they need replacement products, you will need to submit a replacement order. Continue reading for instructions on how to do this with Speci...

  • How can I tell if I am violating MAP?

    Retailers can now see all products in their catalog that are violating a MAP policy, all in once place. Another click of a button will allow retailers to update all MAP violations to the standard M...

  • How do I change retail prices for Special Ordering and Shopify?

    Updating retail prices in Shopify and Special Ordering used to be a hassle. Well, it just got easier! You no longer need multiple spreadsheets and data sources to manage your retail prices. Now, yo...

  • Can I accept payments without using Stripe?

    Retailers can accept cash or non-Stripe payments for Special Orders. Simply select “Other Payment Collected” at checkout to collect.         *Endless Aisles’ Other Payments feature is for in-store...

  • How do I Prepare for Endless Aisles Kiosk Mode?

    The Endless Aisles Special Ordering Kiosk Mode is here! Customers can now browse your Endless Aisles product catalog in-store themselves and get items shipped to their homes at the click of a butto...

  • Can you cancel an order after it's been sent to Endless Aisles for fulfillment?

    You may cancel an order a maximum of 30 minutes after it has been placed (fulfillment times vary per order). This can only be done by using the Endless Aisles site. Even if you have a Shopify site,...

  • Where can Endless Aisles ship to?

    Endless Aisles can ship products to every state in the contiguous USA. Unfortunately, we are unable to ship packages to Hawaii, Alaska, or other countries outside the USA. Additionally, due to the...

  • How do I handle merchandising with the eCommerce plugin?

    Merchandising thousands of products is not easy! Luckily, with the Endless Aisles eCommerce plugin, we provide all the meta tags you need to make merchandising decisions. We will always tag a produ...

  • What kind of reporting will I have access to?

    Keeping your data safe is one of our core promises with Endless Aisles. While we ensure that no third parties can access your data, we have also made it seamless for you to access it via your Endle...