Avatar

EA Support

  • Total activity 186
  • Last activity
  • Member since
  • Following 0 users
  • Followed by 0 users
  • Votes 6
  • Subscriptions 95

Activity overview

Latest activity by EA Support
  • Avatar

    EA Support created an article,

    Product Updates 2/8/19

    The following brands all updated their MAP policies.  Please check the Price control section of your EA portal to ensure you are staying compliant. Canine Caviar Chicken Soup for the Soul Petcurea...

  • Avatar

    EA Support created an article,

    Product Updates 2/1/19

    Champion is updating their MAP policy for numerous ORIJEN and ACANA products.  This change is effective 2/1, so please check the Price control section of your EA portal to ensure you are staying co...

  • Avatar

    EA Support created an article,

    How do I create a replacement order?

    If there was an issue with your customer's order, and now they need replacement products, you will need to submit a replacement order.  Continue reading for instructions on how to do this with the ...

  • Avatar

    EA Support created an article,

    Product Updates 1/22/19

    Diamond recently updated their MAP policy for numerous products.  Please view the changes in the price control section of your EA portal. Also, a total of 26 products were discontinued.  For more d...

  • Avatar

    EA Support created an article,

    Upcoming Taste of the Wild size changes

    Taste of the Wild is changing its product sizes for numerous dog food bags.  All 30-lb bags are changing to 28-lb bags, and all 15-lb bags are changing to 14-lb bags.  For now, Endless Aisles still...

  • Avatar

    EA Support created an article,

    Product Update 1/11/19

      Product updates this week include MAP changes for Halo, Petmate, and Wellpet.  View the new MAP prices in the price control section of your EA portal. Also, we have added new Halo and Canine Cavi...

  • Avatar

    EA Support created an article,

    Product Update 12/11

    Updates this week include Dr. Tim's MAP changes.  View all MAP prices in the Price Control Tool of your EA portal. Also, numerous brands had images and descriptions updated this week.  View the tab...

  • Avatar

    EA Support created an article,

    Product Update 11/16

      Updates this week include several discontinued items, and also description and image updates.  Please see the tables below, and the spreadsheets that are attached for full details.          

  • Avatar

    EA Support created an article,

    Product Update 11/9

      Petsafe, Midwest, and Vital Essentials all had updates to their MAP policies this week.  Please check your EA portal to see all items that were affected.  For tips on how to manage MAP, view our ...

  • Avatar

    EA Support created an article,

    Catalog Update 11/2

      There were numerous discontinued products this week.  Please consult the table below, and the attached excel spreadsheet for more details. Also, we added several new products to our catalog.  Ple...