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Alexander Gray

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Latest activity by Alexander Gray
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    Alexander Gray created an article,

    Product Updates 21920

    Updates for Endless Aisles include several UPC's of Zignature's Dry Dog Foods, which are undergoing image updates. Additionally, several ACANA Wholesome Grains products are receiving image updates ...

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    Alexander Gray created an article,

    How do I change the prices in Special Ordering?

    Changing your retail prices with the Special Ordering tool is a simple and easy process. You can do it all from one central interface! Continue reading this article to learn how to use Price Contro...

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    Alexander Gray created an article,

    How can I tell if I am violating MAP?

    Retailers can now see all products in their catalog that are violating a MAP policy, all in once place. Another click of a button will allow retailers to update all MAP violations to the standard M...

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    Alexander Gray created an article,

    What happens when there is a conversion?

    We all know what a headache a conversion can be for a retailer. Between communicating the change to your customers, updating prices, or digging through Excel files and updating marketing materials,...

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    Alexander Gray created an article,

    Where can we access our customer's data?

    You may access your customer’s information after they place an order by clicking on the ‘Orders’ tab to the left of your portal. In this section, there will be an entire history of your transaction...

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    Alexander Gray created an article,

    What happens when a product is out of stock?

    Being out of stock is a challenge any retailer or distributor faces every once and a while. Luckily, we have a team of merchandisers and purchasers who are working full-time to ensure that these ca...

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    Alexander Gray created an article,

    How do I control whether an order goes through my own home delivery vs. the Endless Aisles fulfillment in my Shopify account?

    Some of you might already have home delivery in your local area using the inventory you have in-stock in your store and want to continue to use it where possible via your online store.    With your...

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    Alexander Gray created an article,

    Who is managing sending transactional emails to customers?

    After you place an order through Special Ordering , all transactional emails will be handled by Endless Aisles at orders@endlessaisles.io. These emails will include order information and your store...

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    Alexander Gray created an article,

    How do I manage catalog push permissions with Endless Aisles Lite?

    One of the great benefits of utilizing Endless Aisles Lite is having access to product updates. Brands regularly update their images, descriptions, titles, and other information. Luckily, Endless A...

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    Alexander Gray created an article,

    Can I use Special Ordering with Endless Aisles Lite?

    Yes!  If you are using Endless Aisles Lite, it is also encouraged to utilize Special Ordering.  This way, if you can't fulfill one of your Endless Aisles Lite orders yourself, you have the ability ...