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EA Support

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  • How do I add or edit profiles in the EA portal?

    If you have admin privileges in the EA portal, you can add or edit other people's profiles.  All you need to do is log in to the portal (https://app.endlessaisles.io/app/login) and go to the Team S...

  • Catalog Update 11/2

      There were numerous discontinued products this week.  Please consult the table below, and the attached excel spreadsheet for more details. Also, we added several new products to our catalog.  Ple...

  • What is Shopify?

    Shopify is a leading e-commerce platform. It offers a complete e-commerce solution that allows you to set up an online store to sell your goods. It lets you organize your products, customize your s...

  • How do I handle merchandising with the ecommerce plugin?

    Merchandising thousands of products is not easy. Luckily, with the Endless Aisles e-commerce plugin, we provide all the meta tags you need to make those merchandising decisions. We will always tag ...

  • How do you handle refunds for e-commerce customers on Shopify?

    All refunds to customers shopping on your Shopify site need to be submitted through the Shopify platform. Once you’ve refunded your customer for an item or order, you can request to receive a cred...

  • Does Special Ordering have autoship options?

    Unfortunately, autoship is a feature that is only available to those who wish to build an e-commerce website on Shopify. This application is usually offered for an additional cost in the Shopify Ap...

  • Catalog Update 10/12

      Updates this week include changes to MAP for multiple brands.  To view the full details, please consult your price control tool in the Endless Aisles portal (https://app.endlessaisles.io/app/logi...

  • Catalog Update 10/5

       Updates this week include changes to MAP for multiple brands.  To view the full details, please consult your price control tool in the Endless Aisles portal (https://app.endlessaisles.io/app/log...

  • What is Endless Aisles' policy for protecting customer data?

    All retailers who partner with Endless Aisles have complete ownership over their own customer data.  This strict and rigid policy is clearly defined in Section 6(b) of both our Special Ordering Ser...

  • Should I build a website?

    Consumers are online, and that is not changing. In fact, the speed at which Americans are going online is only growing, and it’s not just millennials - it’s everyone.   Making sure your business s...