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Alexander Gray

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  • What happens when a product is out of stock?

    Being out of stock is a challenge any retailer or distributor faces every once and a while. Luckily, we have a team of merchandisers and purchasers who are working full-time to ensure that these ca...

  • Can I sell brands through Endless Aisles that aren't sourced through Phillips?

    Yes, with Endless Aisles’ catalog you will have access to almost all of the best selling dog and cat brands, including items that you normally can’t source from Phillips. These items would be displ...

  • Where can Endless Aisles ship?

    Many of you are currently running your stores in one city, town or state, focusing on your local community of pet parents. Some of you operate your store in vacation hot spots, building a loyal bas...

  • Can you cancel an order after it's been sent to Endless Aisles for fulfillment?

    You may cancel an order a maximum of 30 minutes after it has been placed (fulfillment times vary per order). This can only be done by using the Endless Aisles site. Even if you have a Shopify site,...

  • What is Shopify?

    Shopify is a leading eCommerce platform. It offers a complete eCommerce solution that allows you to set up an online store to sell your goods. It lets you organize your products, customize your sto...

  • How do I handle merchandising with Web Integration?

    Merchandising thousands of products is not easy! Luckily, with Endless Aisles Web Integration, we provide all the meta tags you need to make merchandising decisions. We will always tag a product—wh...

  • How do you handle refunds for Web Integration customers on Shopify?

    All refunds to customers shopping on your Shopify site need to be submitted through the Shopify platform. Once you’ve refunded your customer for an item or order, you can request to receive a cred...

  • How to Get Started With Shopify?

    Building out a new Shopify site can be a daunting process, especially if you are new to the world of eCommerce. Luckily, the Shopify Help Center has resources that provide valuable information and ...

  • How to Get Started With Shopify?

    Building out a new Shopify site can be a daunting process, especially if you are new to the world of eCommerce. Luckily, the Shopify Help Center has resources that provide valuable information and ...

  • What is Endless Aisles' policy for protecting customer data?

    All retailers who partner with Endless Aisles have complete ownership over their own customer data. This strict and rigid policy is clearly defined in Section 6(b) of our Service Agreement. All ret...