Endless Aisles Customer Experience Team
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Activity overview
Latest activity by Endless Aisles Customer Experience Team-
Endless Aisles Customer Experience Team created an article,
Endless Aisles Special Ordering Account Activation Steps FAQ
If you are a Phillips customer in good standing, you may already have access to Endless Aisles Special Ordering. With Special Ordering, you can take orders in-store or over the phone, and have them...
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Endless Aisles Customer Experience Team created an article,
Keeping the Endless Aisles Community Healthy & Safe in the Midst of COVID-19
Keeping the Endless Aisles Community Healthy & Safe As the COVID-19 situation continues to evolve, we want to share an update on how Endless Aisles is responding. We are taking the necessary precau...
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Endless Aisles Customer Experience Team created an article,
How do I change the prices in Special Ordering?
Changing your retail prices with the Special Ordering tool is a simple and easy process. You can do it all from one central interface! Continue reading this article to learn how to use Price Contro...
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Endless Aisles Customer Experience Team created an article,
How can I tell if I am violating MAP?
Retailers can now see all products in their catalog that are violating a MAP policy, all in once place. Another click of a button will allow retailers to update all MAP violations to the standard M...
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Endless Aisles Customer Experience Team created an article,
What happens when there is a conversion?
We all know what a headache a conversion can be for a retailer. Between communicating the change to your customers, updating prices, or digging through Excel files and updating marketing materials,...
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Endless Aisles Customer Experience Team created an article,
Where can we access our customer's data?
You may access your customer’s information after they place an order by clicking on the ‘Orders’ tab to the left of your portal. In this section, there will be an entire history of your transaction...
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Endless Aisles Customer Experience Team created an article,
What happens when a product is out of stock?
Being out of stock is a challenge any retailer or distributor faces every once and a while. Luckily, we have a team of merchandisers and purchasers who are working full-time to ensure that these ca...
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Endless Aisles Customer Experience Team created an article,
How do I control whether an order goes through my own home delivery vs. the Endless Aisles fulfillment in my Shopify account?
Some of you might already have home delivery in your local area using the inventory you have in-stock in your store and want to continue to use it where possible via your online store. With your...
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Endless Aisles Customer Experience Team created an article,
Who is managing sending transactional emails to customers?
After you place an order through Special Ordering , all transactional emails will be handled by Endless Aisles at orders@endlessaisles.io. These emails will include order information and your store...
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Endless Aisles Customer Experience Team created an article,
How do I manage catalog push permissions with Endless Aisles Lite?
One of the great benefits of utilizing Endless Aisles Lite is having access to product updates. Brands regularly update their images, descriptions, titles, and other information. Luckily, Endless A...