Endless Aisles Customer Experience Team
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Activity overview
Latest activity by Endless Aisles Customer Experience Team-
Endless Aisles Customer Experience Team created an article,
Endless Aisles Special Ordering Account Activation Steps FAQ
If you are a Phillips customer in good standing, you may already have access to Endless Aisles Special Ordering. With Special Ordering, you can take orders in-store or over the phone, and have them...
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Endless Aisles Customer Experience Team created an article,
How do I change the prices in Special Ordering?
Changing your retail prices with the Special Ordering tool is a simple and easy process. You can do it all from one central interface! Continue reading this article to learn how to use Price Contro...
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Endless Aisles Customer Experience Team created an article,
What happens when a product is out of stock?
Being out of stock is a challenge any retailer or distributor faces every once and a while. Luckily, we have a team of merchandisers and purchasers who are working full-time to ensure that these ca...
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Endless Aisles Customer Experience Team created an article,
Who is managing sending transactional emails to customers?
After you place an order through Special Ordering , all transactional emails will be handled by Endless Aisles at orders@endlessaisles.io. These emails will include order information and your store...
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Endless Aisles Customer Experience Team created an article,
How do I create a replacement order?
If there was an issue with your customer's order, and now they need replacement products, you will need to submit a replacement order. Continue reading for instructions on how to do this with Speci...
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Endless Aisles Customer Experience Team created an article,
How do I add or edit profiles in Endless Aisles?
If you have admin privileges in Endless Aisles, you can add or edit other people's profiles. All you need to do is log into Endless Aisles (https://app.endlessaisles.io/app/login) and go to the Te...
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Endless Aisles Customer Experience Team created an article,
How can I tell if I am violating MAP?
Retailers can now see all products in their catalog that are violating a MAP policy, all in once place. Another click of a button will allow retailers to update all MAP violations to the standard M...
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Endless Aisles Customer Experience Team created an article,
What is Endless Aisles' policy for protecting customer data?
All retailers who partner with Endless Aisles have complete ownership over their own customer data. This strict and rigid policy is clearly defined in Section 6(b) of our Service Agreement. This a...
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Endless Aisles Customer Experience Team created an article,
Can I change the delivery address for an order after it has already been submitted?
No, once an order is submitted, you are not able to change the delivery address. If you need to change an order’s delivery address, the only solution is to cancel the order, and submit a new order ...
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Endless Aisles Customer Experience Team created an article,
Can I accept payments without using Stripe?
Retailers can accept cash or non-Stripe payments for Special Orders. Simply select “Other Payment Collected” at checkout to collect. *Endless Aisles’ Other Payments feature is for in-store...