Endless Aisles Customer Experience Team
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What will I be charged for Shipping & Handling?
We have very competitive rates with our carriers due to the volume of orders we ship through the platform. Rates vary based on: The number of items in the order The weight of the items in the orde...
What is the expected time in transit for Endless Aisles shipments?
An Endless Aisles package's time in transit is expected to be anywhere from 1-4 business days under normal conditions, depending on how far the customer is from our warehouses. Our warehouses are ...
What is Endless Aisles' credit policy?
Although our fill rate is very high with FedEx, we recognize that sometimes mistakes will be made. If there are issues with an order, as a result of actions by Endless Aisles or FedEx, some costs c...
What is Stripe and how do I set it up?
Before you can place orders with your Endless Aisles Special Ordering account, you are required to set up a Stripe account. Stripe has no fees unless you process payment, and it will allow you to:...
Product Updates 62221
Hello Endless Aisles retailers! We hope you are enjoying the warmer weather and the relative return to normalcy June has brought us. Please stay safe out there and always remember to be kind. We ar...
Product Updates 52621
Hello Endless Aisles retailers! Summer is here and with it comes a new exclusive brand to Endless Aisles! Please see below for details regarding Product Updates as well as a new brand to hit your E...
Species Expansion Announcement Product Update
We are very excited to announce that Endless Aisles has expanded into new categories! These categories include: Aquatics, Birds, Reptiles, and Small Animals. Please see below for our new brands on ...
Product Updates 42021
Hello Endless Aisles retailers! Thank you for your continued support, and we hope you are enjoying your spring! Please see below for details regarding Product Updates as well as a new brand to hit ...
Endless Aisles Special Ordering Account Activation Steps FAQ
If you are a Phillips customer in good standing, you may already have access to Endless Aisles Special Ordering. With Special Ordering, you can take orders in-store or over the phone, and have them...
Endless Aisles Product Updates 32621
Hello Endless Aisles retailers! Thank you for your continued support, and we hope you are looking forward to the warm weather! Please see below for details regarding Product Updates as well as some...